Okay...sorry it took me so long to finish this story, guys!
Conveniently Yours Lawn Care came back yesterday and finished our shrubs. ABOUT TIME!!! Anyway, it turns out that they don't usually prune green shrubs/trees. Apparently they only prune things that AREN'T green.
Scott pointed out to "Ron" that all of our neighbors had their green shrubs pruned. He also pointed out that CYLC didn't state that particular fact in their advertisement or when they were doing an estimate. Scott suggested that "Ron" consider putting that little fact in their paperwork.
So, we convinced them to prune the green shrubs, and FINALLY my house looks ready for the winter!
Whew...thank goodness that ordeal is behind us!